Presidential Suite Three Bedrooms Haram Plaza View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Hotel · Medina · Al Madinah
Sofitel Shahd Al Madinah
A five-star hotel on King Fahad Road, a short walk from Al Majeedi Commercial Center and within easy reach of the Prophet's Mosque.
- 5-minute walk from Al Majeedi Commercial Center
- Rated 9.5 for location by guests
- 24-hour reception and room service
8.7
Great
7486 reviews
Booking.com 8.7 · 7486 reviews
About
Sofitel Shahd Al Madinah
Sofitel Shahd Al Madinah is a five-star property managed by Accor, situated on King Fahad Road in Medina. The hotel is a five-minute walk from Al Majeedi Commercial Center and offers amenities like a cash machine and lift. Guests consistently praise the cleanliness, staff, and proximity to the Prophet's Mosque, making it a practical base for pilgrims and visitors.
The hotel provides a range of room types from Classic Rooms to the Presidential Suite, many with partial Haram Plaza views. On-site facilities include a restaurant, coffee shop, business centre, and meeting rooms. With a guest rating of 8.7 based on over 7,400 reviews, the Sofitel Shahd Al Madinah combines comfort and convenience in the heart of the holy city.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Location near the Haram — Guests regularly highlight the hotel's proximity to the Prophet's Mosque, with many noting it's a short walk away.
- High marks for staff and service — The service category rates 9 out of 10, and multiple reviews specifically praise the friendliness and helpfulness of the staff.
- Quality dining and breakfast — Guests repeatedly compliment the breakfast buffet and overall dining quality, with several calling it excellent.
- Clean and comfortable rooms — The rooms are described as immaculately clean and luxurious, with in-room amenities like a laptop, electric kettle, and fridge.
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Worth weighing
4 to weigh- Facilities score lower than other categories — While the hotel scores well overall, the facilities category is rated 7.6, the lowest among the rating categories, suggesting that some on-site amenities may not meet the same standard as rooms and service.
- Check-in window starts at 16:00 — Standard check-in begins at 4 PM, which might be later than some travellers expect after a long journey.
- No pets allowed — The hotel does not permit pets on the property.
- Limited information on nearby attractions — The hotel's own data lists no specific landmarks in the immediate area beyond the commercial center, so travellers relying on the property description may need to look elsewhere for sightseeing details.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Prestige King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Prestige Twin Suite
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Superior Room Twin Bed Partial Haram Plaza view
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Prestige King Suite Partial Haram Plaza View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Prestige Twin Suite Partial Haram Plaza View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Deluxe Club Room 1 King Bed Partial Haram Plaza view
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Junior Suite
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Superior Room 1 King Bed Partial Haram Plaza View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Classic Room Triple Bed
- 3 Single beds
- Shower
- Coffee machine
- Air conditioning
Deluxe Club Room1 King Bed
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Classic Room Twin Bed
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Classic Room King Bed
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Deluxe Club Room Twin Bed
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Presidential Suite Three Bed rooms
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Family SuiteTwo Bed Rooms
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Imperial Suite View
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Coffee shop
- In-room breakfast
- Children's menu
- Tea and coffee facilities
- Electric kettle
- Mini-bar
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Tours/Ticket assistance
- Shops/Commercial services
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Comfort & Accessibility
- Air conditioning
- Non-smoking rooms
- Allergy-free rooms
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- Lift
Safety & Security
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 7,486 reviews
Booking.com · 8.7 · 7486 reviews
8.7Verified guest“The staff, room, property, and breakfast quality were all excellent – great value for money, truly one of the best five-star hotels in Medina.”
8.7Verified guest“Spotlessly clean with welcoming staff who pass on feedback to management. Great location near the Prophet's Mosque and Islamic art and architecture, with easy access to Al-Ghamama Mosque.”
8.7Verified guest“The suite came with a laptop, electric kettle, and fridge. Location was wonderful with easy access to the entrance, quick check-in, and a family-friendly atmosphere throughout the hotel.”
8.7Verified guest“Excellent proximity to the Haram, kind staff, and quality meals.”
8.7Verified guest“Very good location.”
8.7Verified guest“Staff were great.”
04 — Location
Getting around Medina
The property sits in Medina.
Al Majeedi Commercial Center: Just a 5-minute walk from the hotel, this commercial center offers shopping and dining options.
Prophet's Mosque: Guests frequently note the hotel's proximity to the Haram, with some mentioning it is as close as a 3-minute walk.
Al-Ghamama Mosque: Another easy-to-reach religious site, as highlighted in guest reviews.
King Fahad Road, Building 2943 Po Box 25517 42311, Medina, Al Madinah, Saudi Arabia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 458 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Sofitel Shahd Al Madinah?
Check-in is from 16:00 until 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site, and valet parking is also offered.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is the hotel close to the Prophet's Mosque?
Yes, many guests mention it is a short walk, with one review noting it is about a three-minute walk from the Haram.
Does the hotel offer airport transfer?
The provided data does not specify whether airport transfer is available. It's best to contact the hotel directly for this information.
The bottom line
Sofitel Shahd Al Madinah is a reliable five-star choice for travellers to Medina, particularly for those prioritizing location near the Haram and high-quality service. While on-site facilities are rated slightly lower, the consistently positive feedback on rooms, cleanliness, and dining makes it a strong option.
8.7Based on 7,486 guest reviews with an overall rating of 8.7
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